BME Mental Health Workplace Good Practice Certification Scheme
THE OUTPUTS/SUCCESS MEASURES
Success and success measures come in a variety of forms; however, the principal success measure will see BME people receiving more timely, appropriate and effective mental health services that lead to better outcomes. For example :-
Mental Health Service Providers
Improved levels of trust and engagement from BME service user and wider community
Development of more tailored services and approaches
Reduction of discrimination based complaints
Improved employee engagement
Improved confidence to engage with service provider
Improved engagement with service providers
Improved sense of agency regarding the service they receive
Experience more culturally sensitive appropriate services and approaches
Reduction of anxiety
THE CERTIFICATION METHODOLOGY, PROCESS AND EVIDENCE
The Certification Methodology
The scheme will use an evidence based supportive certification approach, meaning that Diverse Cymru will work with participants to ensure they fully understand what evidence will be required to successfully achieve their target certification level. The scheme will also focus on supporting organisations to meet and respond to the needs of BME Mental Health service users in a sustainable and cost-efficient way.
The Certification Process:
The process has four simple stages :-
Stage 1. Registration and Payment
Stage 2. Self-Assessment Analysis
Stage 3. Assessment and Certification
Stage 4. Monitoring, Revalidation and Reassessment
Assessment and Certification Levels
Participants will be able to benchmark themselves at four different levels:
Indicative Evidence Levels
A standardised evidence template covering five assessment areas will be used to determine the participants certification level.
Please note that for this project the terms – Black Minority Ethnic (BME) or Black, Asian Minority Ethnic (BAME), are used to refer to non-white members of the community in the UK, for the purpose of the certification process, Black, Asian and Minority Ethnic (BAME) includes, Roma, Irish, Polish, Travellers and Eastern Europeans for example
Diverse Cymru is a registered charity (1142159) and a company registered in England and Wales (07058600)
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